Customer FAQ
About Freeze Dryer
2.How long does it take for a home freeze dryer to freeze-dry strawberries?
The strawberries that are cut take a minimum of 30 hours, while the uncut ones require at least 38 hours.
4.How much time does it take to freeze dry apples using a freeze dryer?
20 hours or so. If the apple slices are thicker it will take more than 30 hours.
5.What should I do if the freeze-dried fruits stick together?
If the sugar content is high, the freeze-dried fruits tend to stick together. It is recommended to let them cool for a while, typically around 10 minutes.
6.Is it possible to freeze-dry honey?
It is not recommended to freeze-dry items with high sugar content and high water content.
7.What is the maximum voltage capacity of a freeze dryer?
110V, 22V, 240V
8.Can the freeze dryer add layers?
HFD-4: It can be added to ≤6 layers of pallets.
HFD-6: Can be added to ≤8 layers of pallets.
9.Can the freeze dryer be used normally at a room temperature of 42-48°C?
When the room temperature is too high, it is necessary to install an air conditioner.
10.How often should the vacuum pump oil be changed?
First oil change: After 200 hours of use. Second oil change: After 1500-2000 hours of use.
It is recommended to use Sifang brand high-speed vacuum pump oil.
11.If there is a power outage during the freeze-drying process, here's what you should do
A brief power outage has no impact, but if the power remains off for more than an hour, it is necessary to restart the freezing process.
